Asha Sharma ‘has been personally responding to Xbox users’ support tickets’
Xbox CEO Asha Sharma has reportedly been personally responding to player support tickets, in an attempt to better understand the issues facing Xbox users. That’s according to a new profile of the executive published by The Wall Street Journal, which claims that Sharma has been spending “hours every month” solving player support tickets. The publication claims the process has helped the CEO learn “how complex it can be to fix a single player’s problem.” Read More...
Xbox CEO Asha Sharma has reportedly been personally responding to player support tickets, in an attempt to better understand the issues facing Xbox users.That’s according to a new profile of the executive published by The Wall Street Journal, which claims that Sharma has been spending “hours every month” solving player support tickets.
The publication claims the process has helped the CEO learn “how complex it can be to fix a single player’s problem.”
Read More...
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