Shield helps technicians hand off legacy portal work with OpenAI

Shield uses OpenAI to help IT technicians hand off work in legacy portals. Its Forge agents navigate systems so technicians can focus on issues needing their judgment.

Nov 14, 2026 - 01:00
 2
Shield uses OpenAI to help IT technicians hand off work in legacy portals. Its Forge agents navigate systems so technicians can focus on issues needing their judgment.
Jat AI Stay informed with the latest in artificial intelligence. Jat AI News Portal is your go-to source for AI trends, breakthroughs, and industry analysis. Connect with the community of technologists and business professionals shaping the future.